Quiz Lesson 10: Negotiation Skills

Why are Communication and Negotiation Skills Necessary for CIMIC?

Unlike a war, in peace operations a military officer is a neutral third party that is required to stand above conflict.
In peace operations, the aim is to assist the parties to achieve peace. The military officer works with the warring parties to achieve peace, security and stability.
The military officers’ visible presence emphasises their role as a neutral third party, and helps to instil confidence in the peace process among the parties and local people. Their presence and movements are transparent, there is no secrecy or stealth – visibility is their strength.
All of the above.

What is the difference between Negotiation and Mediation?

Negotiation is communication with the aim of reaching an agreement; whilst in Mediation to take action against spoilers or aggressors, and that may require a combat posture.
In Negotiations your presence and movements are transparent; whilst Mediation is the intervention in a dispute by an acceptable, impartial and neutral third party who has no authoritative decision-making power.
Negotiation is communication with the aim of reaching an agreement; whilst Mediation is the intervention in a dispute by an acceptable, impartial and neutral third party who has no authoritative decision-making power.
Negotiation is communication with the aim of reaching a decision; whilst Mediation is the intervention in a dispute by an acceptable, partly-partial third party who has influence in decision-making power.

Negotiations for a CIMIC officer involves the following:

Discussing relationships or roles between the peace operation and the parties, or local authorities – for example, a patrol moving through a village.
Negotiating with government the freedom of movement of CIMIC Officers, NGOs, or members of the local population through an area controlled by other parties
Resolving disputes with, or between, parties and local people, villages, or communities (depending on the mandate).
A and C.

What must a CIMIC officer be doing when involved in cross-cultural communication?

Judging another culture as right or wrong, as good or bad, using your own cultural yardstick.
Doing something that that will offend the culture of the host nation.
Find out what these cultural expectations are, and try to shape the way in which you conduct negotiations.
None of the Above.

When shifting the focus from positions to interests, to encouraging communication in a different way is:

Which of the following is not true about a negotiation?

Any actual negotiation process will always have three stages: the introduction (start), the substantive negotiations (discussion) and the closing session (end).
The more prepared you are for a negotiation, the better your chances of successfully calming and managing a potentially violent conflict situation.
A detailed report of the negotiation should be prepared, filed and sent to the appropriate higher HQs and all relevant departments.
None of the above.

Civil-Military Coordination (CIMIC) in African Union and United Nations Peace Operations